Commitment to Privacy

At Fresno Madera Farm Credit (FMFC), we are committed to maintaining the confidentiality of financial and other non-public information about our customers and other users of our websites. As a matter of corporate policy, we have implemented procedures, systems and controls at FMFC designed to safeguard private information and prevent its disclosure to unauthorized parties.

The privacy of our customers' confidential, personal and financial information is important to us. We do not sell or trade our customers' personal information to marketing companies or information brokers. Your privacy and the security of your personal information as our customer is vital to our continued ability to serve your ongoing credit needs. We will not collect personal information about you when you visit the FMFC website unless you give us the information directly.

Security of Personal Information

We maintain strict security standards and procedures to help prevent unauthorized access to confidential information. We also incorporate physical and electronic safeguards and make every effort to protect the security of personal information.

Our website is hosted on secure servers. Any information collected by us is stored in private files behind a firewall designed to protect confidential information by denying unauthorized access by unauthorized users. We have policies and procedures in place to govern the proper handling of personal information and train our employees on their responsibility to protect confidential information. We may use third party suppliers and/or service providers to facilitate our services.

We do not authorize these suppliers or service providers to retain, disclose or sell personal information to others.

Information Collected and Stored Automatically

When you visit our website, we automatically collect and store the following information about your Internet connection:

• The internet domain you used to access our website.

• The IP address of the computer from which you linked directly to our website (an IP address is a number automatically assigned to your computer or firewall when you surf the internet).

• The date and time you accessed our website.

• The type of browser you use.

• The pages visited on this website.

This information does not identify the visitor personally. FMFC’s website utilizes cookies to ‘remember’ visitors when they return to the site. A cookie is a small amount of text sent from a website to a visitor's computer while visiting the site. The cookie is stored on the visitor's hard drive.

FMFC uses discreet information stored in cookies in order to provide a customized user experience. However, visitors can set their web browsers to prevent cookies from being sent. FMFC may retain the content of email messages sent to us, along with the sender’s email address and our response. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Use of Personal Information That You Send to Us

FMFC limits the use and collection of all information that is necessary to maintain and administer financial services, provide high quality service, and offer new products and services that may be of benefit to you. We may collect personal information (your name, address, phone number and e-mail address) and additional information volunteered by you during the loan inquiry process to enable us to offer you the best products and services. Additionally, your e-mail address is collected when you submit e-mails to us. If for any reason you would like to be removed from our distribution list, please contact us at Fresno Madera Farm Credit, PO Box 13069, Fresno, California 93794 or at info@fmfarmcredit.com.

Legal Requirements

Federal regulations may require us to disclose confidential information in certain situations. Such situations include requests from law enforcement agencies or criminal or civil legal proceedings. In addition, as required by federal laws targeting terrorism funding and money laundering activities, we collect information and take actions necessary to verify the identity of individuals and organizations with which we do business. Consequently, we reserve the right to disclose any information we deem necessary to comply with any applicable law, regulation, legal process or governmental request, including personally identifiable information.

Security and Intrusion Detection

For website security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic and server loads to identify unauthorized attempts to access, upload or change information, or otherwise cause damage. However, no security measure or modality of data transmission over the Internet is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee absolute security. Unauthorized attempts to access, alter, or damage this site are strictly prohibited, and may be punishable under law.

Protection of Children

In accordance with the Children’s Protection Act, FMFC does not intend to collect personally identifiable information from children under 13 years of age without permission from the child’s parent or guardian. If your child has submitted personal information and you would like to request that such information be removed, you may do so by contacting Fresno Madera Farm Credit at (559) 277-7000 or email us at info@fmfarmcredit.com.

Links to Other Sites

Links to third party websites on this site are provided solely as a convenience to you. If you use these links, you will leave this site and our Privacy Policy is no longer in effect. FMFC does not endorse, sponsor, or otherwise have any control over the operation or the contents of third-party websites accessed through this website. FMFC is not responsible for, and assumes no liability associated with, the practices employed by third-party website owners. Your browsing and interaction on any other websites, including websites which have a link on the FMFC website, is subject to that third-party website's own rules and policies. Please read over their rules and policies before proceeding.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with the website and our services, compile reports on their activity, and provide other services related to their activity and usage.  The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website.  The technologies used by Google Analytics do not gather information that personally identifies you.  The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies.  To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google, click here.

“Do Not Track” Signals

Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked.  Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the website does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals.

Fraud Prevention

The FMFC website should never be accessed from a link provided by a third party. It should be accessed directly by typing the site name or URL into the address bar of the web browser or by using a “bookmark” specifically created to access the FMFC website.

FMFC does not send email messages to request personal information such as account numbers, passwords, PIN numbers or other confidential information. Such requests are of a suspicious nature and should be reported immediately.

Customer Service - Reporting Suspicious Activity

Call 1(559) 277-7000 to report:

• Suspicious or unauthorized transactions on your account
• Suspicious activity with online banking
• Suspicious email received

Contact us immediately if you think your personal information or one of your FMFC accounts or services has been compromised. Have your account information and details about the suspected fraud available when you call.

How to Change Information

If you provided us with personal information and would like us to remove your information from our database, change your information, or unsubscribe from an e-mail subscription, please just contact us in one of the following methods. We will make all reasonable efforts to honor your request:

E-mail: info@fmfarmcredit.com
Telephone:(559)277-7000
Mail: PO Box 13069, Fresno, California 93794

ACCEPTANCE OF AND CHANGES TO THIS PRIVACY POLICY

As FMFC continues to improve the services, products and the features we provide, this policy is subject to change. By using the FMFC website and services, you signify your acceptance of this Privacy Policy. If you do not agree or are not comfortable with any of the terms and conditions described in this Privacy Policy, your only remedy is to discontinue use of the FMFC website. We reserve the right to modify this Privacy Policy at any time. Your continued use of any portion of the FMFC website following notification or posting of such changes, will constitute your acceptance of those changes. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Your questions, comments or complaints about this policy may be directed to info@fmfarmcredit.com.

California Consumer Privacy Act (CCPA) of 2018- California Residents Only

The main goal of CCPA is to protect Californians’ right to privacy by giving California residents more control of their personal information. Click here to view our CCPA Privacy Notice concerning California residents’ rights.

Effective Date

This policy was last modified on March 1, 2021.

We continue to monitor, review and update the privacy measures and technology that we have in place to protect your information. We may revise this policy periodically. If we decide to change our Privacy Policy, we will post the revised policy here.